Returns & Exchanges
We want you to love your nutpods experience, but since our products are perishable food items, we cannot accept physical returns. If you are unsatisfied with your order, please contact our team within 30 days of purchase for a replacement or refund.
Check Your Date
Ensure your request is submitted within 30 days of the delivery date to qualify for a refund or replacement.
Gather Your Details
Locate your order number and the specific reason for your dissatisfaction so our team can better assist you.
Contact Support
Email our customer care team at [email protected] with your order information and any relevant photos of damaged items.
Resolution
Once approved, we will process a refund to your original payment method or ship out a fresh replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing